0204 581 9300
Are you a Council or Housing Association Tenant living with Disrepair?
We have secured £1,000’s in compensation for tenants like yourself and got their repairs carried out!
Claim against your Housing Association or Council
Force your landlord to make the repairs
Our services are all NO WIN NO FEE
Get the compensation you deserve
Free Consultation with a Housing Expert
Get your Home
Repaired
High Standard Repairs
95% of our clients settle their claims and get all their repairs done.
Fully Regulated Solicitors
Specialist Housing Disrepair Team
We will guide you through the process from start to finish.
Receive your compensation
You could be owed £1000s
Our average compensation payout is around £3,500.
Services are No Win No Fee
No Surprise Legal Fees
No win no fee agreements mean you never have any surprise legal fees to pay.
What can you claim for?
Some examples of Housing Disrepair
Damp and mould
Draughty windows
Faulty doors
Problems with roof or gutters
Leaks, flooding and other water damage
Drainage problems
Defective brickwork
Pest and insect infestations
Book a call with us to discuss your claim.
The Housing Disrepair Claims Process
What is Housing Disrepair?
If your property is poorly maintained or unsafe to live in you may have a claim for housing disrepair.
Is your home currently in disrepair?
Have you told your landlord about the disrepair?
Do you still live in the property?
If you answered yes to these three questions then you you potentially have a claim.
95%
Clients paid out
£3500
Average Compensation
+100s
Claims to date
What is No Win No Fee?
We only succeed when you do! This means you pay nothing upfront
and if your claim is unsuccessful, you don’t pay a penny. When we win, we take a small percentage of your compensation to cover some of our fees and your landlord pays the rest.
You pay nothing up front.
If your claim is unsuccessful you don't pay a penny.
When we win we take a small percentage of your compensation to cover our costs.
Your landlord pays the rest.
The Process
How Does a Disrepair Claim Work?
Instant Claim Calculator
Find out instantly if you have a claim. It's free and easy
Discover if you have a claim and the amount of compensation you're entitled to.
Initial Consultation
Completely free and no obligation chat with our team
We will discuss your disrepair issues, contact you landlord and begin dealing with them on your behalf.
Expert Surveyor
An expert will survey your property as part of your claim
The surveyor will assess all the damage and prepare a report of the repairs needed to be done by your landlord.
Repairs & Compensation
The Landlord will make the repairs and pay compensation.
We will arrange for your landlord to repair your home and ensure you receive any compensation due to you.
Founder & Manager, housing Disrepair Team
Kelly Victoria Thorn
Who are we?
Specialist Housing Disrepair Team
We are a fully regulated, specialist team dealing only with housing disrepair matters for our clients...
A small team means we can look after you!
We will keep you updated every step of the way.
Our legal support is focused on your success.
Free help and support for Council and Housing Association tenants.
We are a female led team fighting for better housing for women and families.
No Win No Fee - NO SURPRISES!
Testimonials
A Word from our Clients
I contacted Sparrowhawk after my property had severe damp due to a broken gutter. I had complained many times to the owners of the building for 3 years but nothing was done. I have a young daughter who was becoming ill and coughing a lot because of this.
After Sparrowhawk got involved, a date to fix the gutter was set really quickly! I am a single mum with a young daughter and was just so worried about her health! Nichola and Kelly were so lovely to deal with, helpful and supportive. This meant a lot to me as I just didn’t know what to do to get this fixed!
I hope I never need you again! But if I have any other problems I will call you first!
Ashley
I have known Kelly, the founder of Sparrowhawk Legal, for 25 years, back when we met working together for a law firm in central Manchester. We have kept in touch ever since. I have seen Kelly progress through various businesses after leaving the legal profession with a lot of success. When she told me she was starting a law firm, I was surprised but extremely pleased. Kelly truly believes that the legal profession should be held accountable to act ethically and with integrity. Her main focus is always her clients and their welfare. I haven't used Sparrowhawk as a law firm, but I wanted to leave a review about something far more important, which is to highlight the values and integrity of the managing director of this firm.
LessAFAmanda F5Jan 23, 2024No nonsense, amazing team, highly recommend I was having a lot of trouble with
Amanda
A great service, very friendly and approachable. I felt looked after throughout the whole process.
Cheryl
I am a private landlord and had an issue with a tenant. I am relatively new to renting and didn’t know what to do. A friend put me in touch with Sparrowhawk Legal. They really put my mind at rest, assuring me that they were there to help and would help me resolve the issue. They sorted things with the tenant so quickly and to the benefit of all concerned. It took away all the worry I was feeling to have someone in my corner.
Holly
What Next?
If you would prefer to speak to us, please book a call by clicking the button below
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UK Tenant Solutions is a trading name of Sparrowhawk Legal Ltd | Registered in England and Wales | Registered Company No: 14507943 | Registered office: 5th Floor 167-169 Great Portland Street, London, W1W 5PF | Tel 0204 581 9300 | Sparrowhawk Legal Ltd is authorised and regulated by the Solicitors Regulation Authority No. 8004127
Sparrowhawk Legal is a trading name of Sparrowhawk Legal Ltd.